Promotion Terms

New Customer Sign Up Email Terms and Conditions

These terms and conditions apply when you subscribe to receive Freewheel marketing emails. You must tick the consent box and agree to our Privacy Policy to sign up. By consenting to hearing from Freewheel by email allows us to send you offers about our latest products, services and special offers. If you want further information about the data we hold on you please contact our Customer Services team at customerservice@freewheel.co.uk. You are able to unsubscribe at any time by clicking the unsubscribe link on any of our marketing emails.

• This offer entitles new customers to receive 15% off their first order

• Offer is limited to one code per email address

• Individual codes automatically expire 14 days after receipt of the email

• Discount cannot be used in conjunction with any other offer

• Discount code cannot be used against Bikes, Frames, Garmin or Thule products, or products already discounted

• Discount code cannot be applied retrospectively once the order has been placed

• Discount code can be used against Click & Collect and Home Delivery orders

• Discount code must be inserted at checkout to be redeemed and cannot be used to purchase items in-store.

• Freewheel reserves the right to cancel this promotion at any time

• The offer above is not exchangeable for cash and is non-transferable. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights.

Black Friday Offer 2023

• Offer starts on Friday 17th November to 23:59 Monday 27th November.
• Offer is not valid in stores.
• Discounted products are not available to be used in conjunction with any other offer codes or promotions.
• Freewheel reserves the rights to cancel or amend this promotion at any time

The Saracen Black Friday Sale 2023

• Offer starts 15th November and ends at 23:59 on Thursday 30th November
• Offer includes free bike assembly and delivery which will be added at checkout
• Offer is not valid in stores.
• Discounted products are not available to be used in conjunction with any other offer codes or promotions.
• Freewheel reserves the rights to cancel or amend this promotion at any time

Student Discount

• Student discount is only valid upon successful verification through Studentbeans platform on freewheel.co.uk.
• The Student discount will allow 20% off full price products only. The discount cannot be used in conjunction with sale, markdowns, or other promotions.
• This discount cannot be redeemed on gift vouchers.
• Exclusions apply. The code cannot be used against discounted products, Garmin or Thule branded products, or used against any bikes.
• Customers cannot use the discount after an order has been placed.
• Freewheel reserves the right to (i) cancel this offer at any time (ii) refuse to allow any individual to participate in the offer (iii) decline to accept orders where, in its opinion, an offer code is invalid for the order being placed and (iiii) amend these terms and conditions.
• Student discount is available for personal use only.

British Cycling Members Offer

• 10% off applies to purchases of over £100, where the exclusive promotional code is inserted at the point of checkout.
• Each code is one-use and valid for one calendar month only. British Cycling members can re-apply for a new code each month.
• Discount is only redeemable by British Cycling members with a valid membership card which you may be asked to present upon purchase.
• Code cannot be used against Bikes, Frames, Garmin or Thule products or products already discounted.
• Offer applies to purchases online only.
• No sign up to Freewheel required.
• Discount codes cannot be used in conjunction with any other code.
• Discount codes cannot be applied retrospectively once the order has been placed.
• Click & Collect and Home Delivery options available in the UK & Ireland only.
• Freewheel reserves the right to end promotion at any time.
• Code can be redeemed once per email account.
• Code must be inserted at online checkout to be redeemed and cannot be used to purchase items in-store directly.

London Cycling Campaign Members Offer

• 10% off applies to purchases of over £100, where the exclusive promotional code is inserted at the point of checkout.
• Each code is one-use and valid for one calendar month only.
• Discount is only redeemable by LLC members.
• Code cannot be used against Bikes, Frames, Garmin or Thule products, or products already discounted.
• Offer applies to purchases online only.
• No sign up to Freewheel required.
• Discount codes cannot be used in conjunction with any other code.
• Discount codes cannot be applied retrospectively once the order has been placed.
• Click & Collect and Home Delivery options available in the UK & Ireland only.
• Freewheel reserves the right to end promotion at any time.
• Code can be redeemed once per email account.
• Code must be inserted at online checkout to be redeemed and cannot be used to purchase items in-store directly.

Birthday Offer

• Offer is limited to one code per email address.
• Code expires 14 days after receipt of the email.
• Discount cannot be used in conjunction with any other offer.
• Code cannot be used against Bikes, Frames, Garmin or Thule and products already discounted.
• Discount codes cannot be applied retrospectively once the order has been placed.
• Click & Collect and Home Delivery options available in the UK & Ireland only.
• Freewheel reserves the right to end promotion at any time.
• Code must be inserted at online checkout to be redeemed and cannot be used to purchase items in-store directly.

Cycling UK - 10% Off

• 10% off applies to purchases of over £100, where the exclusive promotional code is inserted at the point of checkout.
• Discount is only redeemable by Cycling UK members.
• Code cannot be used against Bikes, Frames, Garmin or Thule products or any products that have already been discounted.
• Offer applies to purchases made online only.
• No sign up to Freewheel required.
• Discount codes cannot be used in conjunction with any other code.
• Discount codes cannot be applied retrospectively once the order has been placed.
• Click & Collect and Home Delivery options available in the UK & Ireland only.
• Freewheel reserves the right to end promotion at any time.

Freewheel Ambassador Codes

• The offer code is unique to every ambassador.
• The offer entitles ambassador followers at their descretion to receive 15% off their Freewheel order (Exclusions apply.
• Offer is limited to one code per email address.
• Offer code cannot be used in conjunction with any other offer.
• Offer code cannot be used against Bikes, Frames, Garmin or Thule and products already discounted.
• Offer code cannot be applied retrospectively once the order has been placed.
• Offer code can be used against Click & Collect and Home Delivery orders.
• Offer code must be inserted at checkout to be redeemed and cannot be used to purchase items in-store.
• Freewheel reserves the right to cancel this promotion at any time.
• The offer above is not exchangeable for cash and is non-transferable.
• Returned items will be refunded at the discounted price paid. This does not affect your statutory rights. 
   
   

Product Reviews

• Placed an order and want to give us some feedback on our products? You can leave a review on the items you’ve recently bought. How does it work? Once you’ve received your order, you’ll receive an email from us with link(s) to review the product(s) you bought. Please note all reviews are monitored by a third party company called Yotpo and will be rejected if inappropriate language has been used, personal information was included or if it was written in a different language. They can also reject a review if you’ve mentioned things that aren’t specific to the product.

• From time to time we may offer an incentive to leave a product or site review. The offer code provided in the email has the following terms & conditions:
• Code cannot be used against Bikes, Frames, Garmin or Thule branded products or already discounted items.
• Offer applies to purchases online only.
• Code is single use.
• Code cannot be used in conjunction with any other promotion.
• Code cannot be applied retrospectively once the order has been placed (must be used on a future purchase).
• Freewheel reserves the right to start and stop this promotion at any time.